The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Request a cancellation within: 12 hours of purchase
We only use buyer information to process and complete orders, provide customer service, communicate about an order, and arrange shipping or delivery.
The personal information we may receive includes the buyer’s name, shipping address, email address, order details, and any information the buyer chooses to provide for customization or order questions.
We do not sell, rent, or share buyer personal information for marketing purposes. Buyer information is only shared when necessary to complete an order, such as with shipping carriers, payment processors, or service providers required to fulfill the purchase.
We may keep order records as required for business, tax, legal, or Etsy policy purposes. Buyers may contact us through Etsy Messages if they have questions about their personal information or an order
Yes! Most items can be personalized with a name or initials in gold foil. Just enter your text and font choice in the personalization box when you order.
Absolutely. Send me a message with your idea, size or reference photo, and I'll let you know what's possible and the price.
Every piece is handmade to order. The processing time is shown on each listing, and I'll message you if anything changes.
Personalized items are made just for you, so they can't be returned unless they arrive damaged or incorrect. If there's a problem, message me and I'll make it right.
Keep it away from water and direct heat, and wipe it with a soft dry cloth. Leather softens and gains character with use.